Service

Home > Service > After-sales Service

Serivce
  • 1.Respond to service needs within 72 hours

    In the event of user equipment problems or equipment failures, we will promptly arrange our sales or technical personnel to contact you, and respond to service needs within 72 hours.


  • 2.Video real-time guidance

    In the event of user equipment problems or equipment failures, we will promptly arrange for our sales or technical personnel to contact you, and provide real-time video guidance to troubleshoot the operation.


  • 3.Sending accessories, attachments and correction instruction video operations

    In the event of user equipment problems or equipment failures, we will promptly arrange for technicians to contact you and provide real-time video guidance to troubleshoot the operation failure. If it cannot be solved, we will send out accessories and correct the instruction video operation instructions.


  • 4.Return the product after our company's service is completed

    In the event of user equipment problems or equipment failures, we will promptly arrange for technical personnel to contact you, and video real-time guidance to troubleshoot the operation failure. If it cannot be solved, we will send the product back to our company after the completion of the service.


Ashley

Mobile:008615888839915

Email:international-sales@yante.net

Wechat/WhatsApp:008615888839915

Heidi

Mobile:008615394296933 

Email:heidizhu@yante.net 

Wechat/WhatsApp:008615394296933

Jillian

Mobile:008618157285292

Email:jillianshi@yante.net

WhatsApp:008618157285292

Wechat:008617805802307 


CONTACT US

4-313 Units, No.152 Haoyun Road, Yuhang District, Hangzhou, Zhejiang P.R.China,311112.

+86-571-88013885|88743601|88743602

0571-88743603|0571-86132956

international-sales@yante.net

Copyright © 2021 Zhejiang Yante Scientific Instrument Co., Ltd. Hangzhou Yante Science and Technology Co., Ltd All Rights Reserved. 33011002013339号 yante